Curious Cardinals Blog

Subscription FAQs

Got questions about the Curious Cardinals subscription model? We've got answers!

How subscriptions work

Why do you have a subscription billing model?
What is the benefit of having a subscription?
What is the trial/evaluation period?
How much is the subscription?
What is a "credit"?
How many credits do you get each month?
What happens if I don't use all my credits?
How do rollover credits work?
What happens if I accumulate credits?

Modifying and managing your subscription

How do I cancel my subscription?
Can I pause my subscription?
What if I don’t want a subscription?
I have been on a package for my student, can we stick with that?
Can I downgrade my subscription? We rarely hit 4 hours per month and I don’t want to worry about credits.
We’re going on vacation, what do I do with our subscription?
My student is about to wrap up with their mentor, why should I have a subscription?

Billing inquiries

How can I see how many credits I have?
Why can I not see my subscription on the billing side of the platform?
Why was I charged multiple times?
Why was I charged during the trial period?
My student’s mentor cancels on me; how is it fair that I have to roll over credits?
I don’t understand, my student has only had 1 or 2 sessions – why am I being charged $380?
My trial period is almost over but my student has not met with their mentor yet. Can you extend the deadline?
Do you offer pay-as-you-go sessions?
What if I have 2 students? Can I use the credits from one subscription for the other student?
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The Impact of Female Mentorship

In honor of Women’s History Month, I’m excited to share how my experience with Curious Cardinals and the amazing female mentors I’ve had along the way have played a pivotal role in shaping who I am today. Startingmy Curious Cardinals journey as a timid eighth grader who lacked confidence, I’m now a senior in high school taking on the most challenging courses. Next fall, I will be attending Cornell where I plan to study Feminist, Gender, and Sexuality Studies.

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Audrey's Thoughts on Toxic Achievement Culture

Meet the culprit crushing your student's curiosity and confidence.

In the 1990s, Yale researcher Suniya Luthar began studying the lives of American teenagers affected by poverty, crime and substance abuse. In search of a control group to compare her findings, she uncovered a shocking truth: affluent suburban teenagers were struggling more with substance abuse and mental health than less privileged peers. 

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Announcing a NEW Feature We Know You'll Love: AI-powered Session Notes!

Leveraging the power of tech to bring you closer together.

Do you ever feel like you have no idea what's going on in your kid's head? Word on the street is parents like you are starved for insights on their children! If you find yourself eagerly awaiting parent-teacher conferences or screenshotting compliments illuminating how wonderful your child is, you're not gonna want to miss this announcement. 🎉

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Canva Collab Launch + Why Gen Z Cares So Much About Climate Change

We interrupt this newsletter to bring you a very special announcement!

Big news! 🎉 Our 10-section executive function course with Canva has officially launched! To view the course, visit Canva's Future Skills page and scroll down to "Silent Superpowers". (Note: You'll need a Canva premium account to access lessons 2-10. However, your student's Curious Cardinals mentor will have full access to each section.)

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Why Your Kids Won’t Listen To You + What You Can Do About It

"Mother knows best"? Not according to your kid.

You know your child has so much potential, but they hesitate to put themselves out there. You remind them of all their great qualities -- they brush it off! Or you highlight their talent in XYZ -- they play it down. You make a suggestion to try XYZ activity that would be perfect for them, and they immediately push back. You just want them to thrive... so WHY won't they just listen to you?

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